In a highly competitive industry, JLA’s digital presence and service delivery needs to work as hard as the business itself, so our focus has been on building tools that do more than just look good. We designed and developed the JLA website to clearly communicate their offer and make it easy for customers to find the right ‘talent’ for their event in just a few clicks. Alongside this, we created a bespoke contract management system tailored to JLA’s processes, giving their teams a single, streamlined platform for managing clients, contracts and service data. Together, the website and CMS provide a joined-up digital ecosystem that supports growth, improves efficiency and delivers a smoother experience for both customers and internal teams.